The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We process and ship orders in 1-2 business days. In the US items are shipped via USPS to arrive with tracking. Actual delivery time will depend on the shipping method you choose. It's your choice to choose USPS First Class Mail, Priority Mail or Express Mail.
International orders are shipped using USPS International First Class mail. Tracking is not available once it leaves the US.
***SHIPPING TO OTHER COUNTRIES:
Timing varies depending upon your postal and customs services.
***Shipping information above is given as guide; it is not a guarantee. Any delay caused by the mail carrier or customs is infrequent, and beyond my control
Yes, please contact us directly thru Etsy Conversion.
Sometimes, items would happen to be sold out. We may take a while to restock them, the duration of which may be 2 ~ 3 days or longer. We will suggest ship the available items first and ship whose items that are not available when they are refilled.
Returns and exchange details
Purchase Price will be refunded when the Buyer notifies me within 7 Days from the time Items are received and Returns them to me by USPS First Class Mail with Delivery Confirmation and Tracking Information within 7 Days from the time they received the Purchase and sends me the Tracking Information. Shipping Fees are not refundable and Buyer pays Return Postage. Items are received will be subject to a 10% Restocking Fee.
When Items have been sent with Free Shipping, the Purchase Price minus my Shipping Costs will be Refunded.